PERAN GREEN MARKETING DAN CORPORATE SOCIAL RESPONSIBILITY DALAM MENINGKATKAN MINAT BELI MEREK HIJAU

Authors

  • Sutisna Sutisna Universitas Bina Bangsa
  • Wahyu Wiguna Universitas Bina Bangsa

DOI:

https://doi.org/10.53363/buss.v4i2.365

Keywords:

Green Marketing, Corporate Social, Responsibilty, Minat Belanja, Minat Beli

Abstract

Many people are increasingly liking environmentally friendly products because they are considered not to pollute the environment in every production and marketing process. Public awareness of the environment is increasing, requiring companies to adapt to these demands. This study aims to find out whether eco-friendly marketing and corporate social responsibility (CSR) programs directly or indirectly affect purchase intent on green products mediated by green brand image. The design of the study was a cross-sectional survey with a total of 200 respondents. The sampling technique used is regional sampling based on districts/cities in Banten province. The data analysis method uses a structural equation model using SMART-PLS. The results of the study show that green marketing and CSR play a significant role in increasing consumer buying interest. This study provides insight into the importance of marketing managers in designing green marketing programs more appropriately to be able to increase consumer buying interest in green brands

Downloads

Download data is not yet available.

References

Ahmad, W., Jafar, R. M. S., Waheed, A., Sun, H., & Kazmi, S. S. A. S. (2023). Determinants of CSR and green purchase intention: Mediating role of customer green psychology during COVID-19 pandemic. Journal of Cleaner Production, 389, 135888.

Ahmed, R. R., Streimikiene, D., Qadir, H., & Streimikis, J. (2023). Effect of green marketing mix, green customer value, and attitude on green purchase intention: evidence from the USA. Environmental Science and Pollution Research, 30(5), 11473–11495. https://doi.org/10.1007/s11356-022-22944-7

Akter, S., Ali, S., Fekete-Farkas, M., Fogarassy, C., & Lakner, Z. (2023). Why organic food? Factors influence the organic food purchase intension in an emerging country (study from northern part of Bangladesh). Resources, 12(1), 5.

Anastasiadou, E., Lindh, C., & Vasse, T. (2019). Are consumers international? A study of CSR, cross-border shopping, commitment and purchase intent among online consumers. Journal of Global Marketing, 32(4), 239–254.

Anderson, B. S., Wennberg, K., & McMullen, J. S. (2019). Enhancing quantitative theory-testing entrepreneurship research. Journal of Business Venturing, 34(5), 105928.

Avotra, A. A. R. N., Chengang, Y., Wei, X., Ming, J., & Marcelline, T. R. S. (2021). Struggling With Business Corporate Cynical Impression? Powerful Methods of CSR to Enhance Corporate Image and Consumer Purchase Intention. Frontiers in Public Health, 9(September), 1–12. https://doi.org/10.3389/fpubh.2021.726727

Bianchi, E., Bruno, J. M., & Sarabia-Sanchez, F. J. (2019). The impact of perceived CSR on corporate reputation and purchase intention. European Journal of Management and Business Economics, 28(3), 206–221. https://doi.org/10.1108/EJMBE-12-2017-0068

Chanda, R. C., Isa, S. M., & Ahmed, T. (2023). Factors influencing customers’ green purchasing intention: evidence from developing country. Journal of Science and Technology Policy Management, May. https://doi.org/10.1108/JSTPM-03-2022-0044

Cheng, C., Ahmad, S. F., Irshad, M., Alsanie, G., Khan, Y., Ahmad, A. Y. A. B., & Aleemi, A. R. (2023). Impact of green process innovation and productivity on sustainability: The moderating role of environmental awareness. Sustainability, 15(17), 12945.

Cheng, G., Cherian, J., Sial, M. S., Mentel, G., Wan, P., Álvarez-Otero, S., & Saleem, U. (2021). The relationship between csr communication on social media, purchase intention, and e-wom in the banking sector of an emerging economy. Journal of Theoretical and Applied Electronic Commerce Research, 16(4), 1025–1041. https://doi.org/10.3390/JTAER16040058

Costa, C. S. R., da Costa, M. F., Maciel, R. G., Aguiar, E. C., & Wanderley, L. O. (2021). Consumer antecedents towards green product purchase intentions. Journal of Cleaner Production, 313, 127964.

Dabbous, A., Horn, M., & Croutzet, A. (2023). Measuring environmental awareness: An analysis using google search data. Journal of Environmental Management, 346, 118984.

Esposito De Vita, G., Visconti, C., Ganbat, G., & Rigillo, M. (2023). A Collaborative Approach for Triggering Environmental Awareness: The 3Rs for Sustainable Use of Natural Resources in Ulaanbaatar (3R4UB). Sustainability, 15(18), 13846.

Ferrell, O. C., Harrison, D. E., Ferrell, L., & Hair, J. F. (2019). Business ethics, corporate social responsibility, and brand attitudes: An exploratory study. Journal of Business Research, 95, 491–501.

Gahlot Sarkar, J., Sarkar, A., & Yadav, R. (2019). Brand it green: Young consumers’ brand attitudes and purchase intentions toward green brand advertising appeals. Young Consumers, 20(3), 190–207.

Giantari, I. G. A. K., & Sukaatmadja, I. P. G. (2021). Effects of environmental orientation, green marketing mix and social capital on the competitive advantage of real estate developers in Bali. Property Management, 39(2), 193–209.

Hayat, K., Jianjun, Z., Ali, S., & Ageli, M. M. (2023). Eco-advertising and Ban-on-Plastic: the Influence of CSR Green Practices on Green Impulse Behavior. Journal of the Knowledge Economy, 14(4), 3741–3770. https://doi.org/10.1007/s13132-022-01014-w

Hegab, H., Shaban, I., Jamil, M., & Khanna, N. (2023). Toward sustainable future: Strategies, indicators, and challenges for implementing sustainable production systems. Sustainable Materials and Technologies, 36, e00617.

Hosta, M., & Zabkar, V. (2021). Antecedents of environmentally and socially responsible sustainable consumer behavior. Journal of Business Ethics, 171(2), 273–293.

Jabeen, R., Khan, K. U., Zain, F., & Atlas, F. (2023). Buy green only: Interplay between green marketing, corporate social responsibility and green purchase intention; the mediating role of green brand image. Business Strategy and Development, 6(3), 503–518. https://doi.org/10.1002/bsd2.258

Jha, A., Kapoor, M., Kaul, K., & Srivastava, K. (2022). Demystifying the influence of CSR perception on the purchase intention of Generation Z in fast food industry. LBS Journal of Management & Research, 20(1), 1–20. https://doi.org/10.1108/LBSJMR-05-2022-0006

Kamalanon, P., Chen, J.-S., & Le, T.-T.-Y. (2022). “Why do we buy green products?” An extended theory of the planned behavior model for green product purchase behavior. Sustainability, 14(2), 689.

Kumar, A., Prakash, G., & Kumar, G. (2021). Does environmentally responsible purchase intention matter for consumers? A predictive sustainable model developed through an empirical study. Journal of Retailing and Consumer Services, 58, 102270. https://doi.org/https://doi.org/10.1016/j.jretconser.2020.102270

Le, T. T., Huan, N. Q., Hong, T. T. T., & Tran, D. K. (2021). The contribution of corporate social responsibility on SMEs performance in emerging country. Journal of Cleaner Production, 322, 129103.

Liao, Y. K., Wu, W. Y., & Pham, T. T. (2020). Examining the moderating effects of green marketing and green psychological benefits on customers’ green attitude, value and purchase intention. Sustainability (Switzerland), 12(18). https://doi.org/10.3390/SU12187461

Lim, D., Baek, T. H., Yoon, S., & Kim, Y. (2020). Colour effects in green advertising. International Journal of Consumer Studies, 44(6), 552–562.

Lopes, E. L., & Veiga, R. T. (2019). Increasing purchasing intention of eco-efficient products: the role of the advertising communication strategy and the branding strategy. Journal of Brand Management, 26(5), 550–566. https://doi.org/10.1057/s41262-019-00150-0

Majeed, M. U., Aslam, S., Murtaza, S. A., Attila, S., & Molnár, E. (2022). Green marketing approaches and their impact on green purchase intentions: Mediating role of green brand image and consumer beliefs towards the environment. Sustainability, 14(18), 11703.

Moorthy, K., Kamarudin, A. A., Xin, L., Hui, L. M., Way, L. T., Fang, P. S., & Carmen, W. (2021). Green packaging purchase behaviour: a study on Malaysian consumers. Environment, Development and Sustainability, 23, 15391–15412.

Moslehpour, M., Chau, K. Y., Du, L., Qiu, R., Lin, C. Y., & Batbayar, B. (2023). Predictors of green purchase intention toward eco-innovation and green products: Evidence from Taiwan. Economic Research-Ekonomska Istrazivanja , 36(2). https://doi.org/10.1080/1331677X.2022.2121934

Munerah, S., Koay, K. Y., & Thambiah, S. (2021). Factors influencing non-green consumers’ purchase intention: A partial least squares structural equation modelling (PLS-SEM) approach. Journal of Cleaner Production, 280, 124192. https://doi.org/10.1016/j.jclepro.2020.124192

Nguyen-Viet, B. (2022). Understanding the Influence of Eco-label, and Green Advertising on Green Purchase Intention: The Mediating Role of Green Brand Equity. Journal of Food Products Marketing, 28(2), 87–103. https://doi.org/10.1080/10454446.2022.2043212

Nguyen-Viet, B., Tran, C. T., & Ngo, H. T. K. (2024). Corporate social responsibility and behavioral intentions in an emerging market: The mediating roles of green brand image and green trust. Cleaner and Responsible Consumption, 12(December 2023), 100170. https://doi.org/10.1016/j.clrc.2024.100170

Olšanová, K., Escobar Ríos, A., Cook, G., Král, P., & Zlati?, M. (2022). Impact of the awareness of brand-related CSR activities on purchase intention for luxury brands. Social Responsibility Journal, 18(3), 597–618.

Pan, C., Abbas, J., Álvarez-Otero, S., Khan, H., & Cai, C. (2022). Interplay between corporate social responsibility and organizational green culture and their role in employees’ responsible behavior towards the environment and society. Journal of Cleaner Production, 366, 132878.

Pan, C., Lei, Y., Wu, J., & Wang, Y. (2021). The influence of green packaging on consumers’ green purchase intention in the context of online-to-offline commerce. Journal of Systems and Information Technology, 23(2), 133–153. https://doi.org/10.1108/JSIT-11-2019-0242

Pantano, E., Priporas, C.-V., & Migliano, G. (2019). Reshaping traditional marketing mix to include social media participation: Evidence from Italian firms. European Business Review, 31(2), 162–178.

Rajput, N., Sharma, U., Kaur, B., Rani, P., Tongkachok, K., & Dornadula, V. H. R. (2022). Current global green marketing standard: changing market and company branding. International Journal of System Assurance Engineering and Management, 13(Suppl 1), 727–735.

Sen Gupta, S., & Wadera, D. (2021). Impact of cause-affinity and CSR fit on consumer purchase intention. Society and Business Review, 16(1), 26–50. https://doi.org/10.1108/SBR-01-2020-0012

Shams, S. M. R., Vrontis, D., Weber, Y., Tsoukatos, E., & Galati, A. (2019). Stakeholder engagement for a sustainable development of business models. In Stakeholder engagement and sustainability (pp. 1–13). Routledge.

Shin, S., & Ki, E. J. (2019). The effects of congruency of environmental issue and product category and green reputation on consumer responses toward green advertising. Management Decision, 57(3), 606–620. https://doi.org/10.1108/MD-01-2017-0043

Sun, Y., Luo, B., Wang, S., & Fang, W. (2021). What you see is meaningful: Does green advertising change the intentions of consumers to purchase eco-labeled products? Business Strategy and the Environment, 30(1), 694–704. https://doi.org/10.1002/bse.2648

Tanimoto, K. (2019). Do multi-stakeholder initiatives make for better CSR? Corporate Governance: The International Journal of Business in Society, 19(4), 704–716.

Tsai, P. H., Lin, G. Y., Zheng, Y. L., Chen, Y. C., Chen, P. Z., & Su, Z. C. (2020). Exploring the effect of Starbucks’ green marketing on consumers’ purchase decisions from consumers’ perspective. Journal of Retailing and Consumer Services, 56(May), 102162. https://doi.org/10.1016/j.jretconser.2020.102162

Zhuang, M., Zhu, W., Huang, L., & Pan, W.-T. (2022). Research of influence mechanism of corporate social responsibility for smart cities on consumers’ purchasing intention. Library Hi Tech, 40(5), 1147–1158.

Downloads

Published

2024-08-30

How to Cite

Sutisna, S., & Wiguna, W. (2024). PERAN GREEN MARKETING DAN CORPORATE SOCIAL RESPONSIBILITY DALAM MENINGKATKAN MINAT BELI MEREK HIJAU. Bussman Journal : Indonesian Journal of Business and Management, 4(2), 377–394. https://doi.org/10.53363/buss.v4i2.365