Pangestika, P. and Sembiring, R. 2025. PENGARUH TOTAL QUALITY MANAGEMENT (TQM) TERHADAP KINERJA OPERASIONAL PADA PERUSAHAAN JASA PINDAHAN. Bussman Journal : Indonesian Journal of Business and Management. 5, 2 (Aug. 2025), 1595–1608. DOI:https://doi.org/10.53363/buss.v5i2.445.