Hasan, G., Kavitan, V., Waty, I., Steven, S., Gautama, J., & Jesslieca, J. (2025). CUSTOMER RELATIONSHIP MANEGEMENT SEBAGAI STRATEGI RELASIONAL UMKM: STUDI KASUS PADA CAFE ABANG. Bussman Journal : Indonesian Journal of Business and Management, 5(2), 565–581. https://doi.org/10.53363/buss.v5i2.371