AINURROCHIMAH, Rosita; MAHENDRI, Wisnu. PENGARUH KUALITAS PELAYANAN, TRUST DAN CUSTOMER EXPERIENCE TERHADAP KEPUASAN NASABAH BANK BCA DI KABUPATEN JOMBANG. Bussman Journal : Indonesian Journal of Business and Management, [S. l.], v. 3, n. 3, p. 1097–1111, 2023. DOI: 10.53363/buss.v3i3.190. Disponível em: https://www.bussman.gapenas-publisher.org/index.php/home/article/view/190. Acesso em: 26 sep. 2025.