YAKUP, Yakup; R. KARUNDENG, Deby; AFAN SUYANTO, Mohamad; SAFRIL, Sandi; ISHAK, Olfin. PENGARUH KUALITAS PELAYANAN, LOKASI, EFISIENSI SISTEM ANTRIAN DAN FASILITAS TEKNOLOGI TERHADAP KEPUASAN PELANGGAN DI KANTOR SAMSAT KABUPATEN POHUWATO. Bussman Journal : Indonesian Journal of Business and Management, [S. l.], v. 4, n. 3, p. 1126–1141, 2024. DOI: 10.53363/buss.v4i3.304. Disponível em: https://www.bussman.gapenas-publisher.org/index.php/home/article/view/304. Acesso em: 26 sep. 2025.