Ibrahim, Isfandi, and Gustaf Naufan Febrianto. “ANALISIS PENGARUH CUSTOMER EXPERIENCE, SERVICE QUALITY, DAN BRAND IMAGE TERHADAP LOYALITAS PELANGGAN MASKAPAI CITILINK INDONESIA DI BANDAR UDARA INTERNASIONAL JUANDA – SURABAYA”. Bussman Journal : Indonesian Journal of Business and Management 5, no. 2 (July 7, 2025): 1284–1302. Accessed September 26, 2025. https://www.bussman.gapenas-publisher.org/index.php/home/article/view/422.